Have Questions?
We Have the Answers!
1. What types of orthopedic and durable medical equipment does Illinois Medicaid cover?
Illinois Medicaid provides coverage for a wide range of orthopedic and durable medical equipment (DME) that can help with mobility, recovery, and daily activities. This includes knee braces, back supports, crutches, wheelchairs, walkers, and hospital beds. In addition, Medicaid may also cover incontinence supplies like adult diapers, underpads, and pads depending on your medical needs and plan coverage. At Alfa Medical Supply, we can help you understand your Medicaid coverage and provide the right products to meet your needs.
2. How can I order orthopedic or incontinence supplies in Illinois?
To order orthopedic supplies or incontinence products in Illinois, you’ll need to either visit a local supplier or contact an online provider like Alfa Medical Supply. Many items, such as knee braces, wrist braces, wheelchairs, and incontinence supplies, require a prescription from your doctor. Once you have a prescription, you can place your order through Alfa Medical Supply by phone at 708-252-4058 or online. We’ll guide you through the process and help with insurance verification to ensure your items are covered.
3. Do I need a prescription to get a knee brace or other orthopedic supplies in Illinois?
Yes, a prescription is typically required for most orthopedic supplies like knee braces, wrist supports, and back braces. These items are considered durable medical equipment (DME) and must be deemed medically necessary by your healthcare provider. Once your doctor prescribes the appropriate product, you can order it from an approved medical supply provider like Alfa Medical Supply. We work with individuals who have Medicaid and can help you understand what’s covered and assist with any necessary paperwork.
4. Does Illinois Medicaid cover incontinence supplies?
Yes, Illinois Medicaid covers a variety of incontinence supplies for eligible individuals. This may include adult diapers, briefs, underpads, and incontinence gloves. The coverage may depend on your Medicaid plan and the medical necessity for the products. At Alfa Medical Supply, we specialize in incontinence supplies and can help you determine which products are covered under your plan. We also offer guidance on how to get the necessary documentation from your healthcare provider for coverage.
5. How do I know which knee brace or incontinence product is right for me?
Choosing the right knee brace, wrist support, or incontinence product can depend on your specific medical condition and lifestyle. At Alfa Medical Supply, we provide personalized recommendations based on your needs. For example:
- If you’re recovering from an injury or surgery, a rehabilitative knee brace or a post-surgical support might be ideal.
- If you’re managing arthritis or chronic pain, a compression knee brace or joint support could offer relief.
- For incontinence, we can help you select the right type and size of adult diapers, or underpads based on your level of need and personal preference.
6. Why Should You Work with Alfa Medical Supply?
When it comes to medical supplies in Illinois, Alfa Medical Supply is your trusted partner for quality, reliability, and exceptional customer service. Here are several reasons why you should choose us:
1. Comprehensive Product Selection
At Alfa Medical Supply, we offer a wide range of durable medical equipment, including orthopedic braces, wheelchairs, walkers, and incontinence supplies. Whether you need a knee brace for injury recovery or adult diapers for everyday use, we’ve got you covered with high-quality, reliable products.
2. Personalized Service
We understand that each individual has unique healthcare needs. Our team is committed to helping you find the right products that are tailored to your specific requirements. Whether you’re recovering from surgery, managing a chronic condition, or simply seeking better mobility, we’ll work with you to ensure that you get the best solution.
3. Expert Knowledge and Guidance
Navigating medical supplies can be overwhelming, especially if you’re unsure about which products will be the most effective for your condition. At Alfa Medical Supply, our knowledgeable staff is here to provide expert advice and answer any questions you have. We’ll guide you through the process of selecting the best equipment, ensuring you understand how to use it properly for maximum benefit.
4. Insurance Assistance
We work closely with Medicaid providers to help you understand your coverage and ensure your medical supplies are covered. Our team will assist with verifying insurance, obtaining necessary prescriptions, and submitting claims.
5. Fast and Reliable Delivery
We know how important it is to get your medical supplies on time. That’s why we offer quick and reliable home delivery services for many of our products. Whether you need a walker, wheelchair, or incontinence products, we ensure timely delivery right to your doorstep.
6. Local, Trusted Provider
As a local provider in Illinois, we’re committed to serving our community with personalized service and a focus on quality. We prioritize our customers’ health and well-being and take pride in offering a level of service that larger, national chains can’t match.
7. Ongoing Support
Your health needs can change over time, and we’re here to support you through every stage of your recovery or care. If you ever have questions or need adjustments to your equipment, we’re just a phone call away. We’re always ready to help you find the right products, offer maintenance advice, or assist with returns and exchanges.